Apple on Wednesday responded to growing concern about a bug in the iOS mobile operating system powering the iPhone and iPad, informing customers that it is not tracking them and disclosing that it will address the issue with upcoming software update.
The information was revealed as part of a list of questions and answers published Wednesday in a press release. Apple said complex technical issues with devices like the iPhone are “difficult to communicate in an audio cycle.”
The company also said it will release a free update for the iOS mobile operating system in the coming weeks that will address the location tracking bug. This update will reduce the database file size, encrypt the file, and ensure that it is deleted if users disable location services on their iPad or 3G connected to an iPad.